Smarter Buildings, Smarter Operations
Matrix FM unifies asset management, predictive maintenance, IoT monitoring, and work order management into one intelligent platform — giving facilities teams complete control.
The Numbers Speak for Themselves
Proven results across industries and regions worldwide
Everything You Need to Run Your Facilities
From asset lifecycle to real-time IoT monitoring, soft services to HSE compliance — Matrix FM covers every aspect of modern facilities management in a single unified platform.
Asset Management
Complete lifecycle management for all assets across HVAC, electrical, plumbing, mechanical, fire safety, and more.
- Asset health monitoring
- Lifecycle tracking
- Criticality classification
- Warranty management
Work Orders
Streamline corrective and preventive maintenance with intelligent work order creation, assignment, and tracking.
- Auto-assignment rules
- Priority management
- SLA tracking
- Mobile execution
PPM Calendar
Visual planned preventive maintenance scheduling with a powerful matrix view across all assets and time periods.
- Monthly/Weekly/Yearly views
- Frequency management
- Auto-schedule generation
- Compliance tracking
Property & Estate
Manage your entire property portfolio — sites, buildings, floors, locations, flats, and space configurations.
- Multi-site management
- Space management
- Location hierarchy
- Building types
IoT & Device Management
Connect and monitor IoT sensors in real-time. Live MQTT telemetry for air quality, temperature, humidity, and energy.
- MQTT integration
- Live telemetry
- Alert configuration
- Historical logs
Inventory Management
Track spare parts, consumables, and equipment with automated reorder points and supplier management.
- Stock levels
- Auto reorder
- Supplier integration
- Cost tracking
Soft Services
Manage cleaning, pest control, landscaping, catering, waste, hygiene, manpower scheduling, and all soft FM services.
- Work order scheduling
- Manpower management
- Inspections & QC
- Billing & invoicing
HSE Management
Complete health, safety & environment — incident reporting, risk assessments, permits to work, and compliance tracking.
- Incident management
- Permit to Work
- Risk assessments (JSA)
- Training & competency
Contract Management
Manage vendor contracts, SLA parameters, pricing, manpower & materials, and renewal alerts in one place.
- Contract repository
- Expiry alerts
- Vendor performance
- Billing management
Space Management
Optimize space utilization, manage floor plans, track occupancy, and configure space functions across your estate.
- Occupancy tracking
- Floor plan management
- Space allocation
- Utilization reports
Rules Engine
Configure intelligent automation rules to trigger work orders, notifications, and escalations based on any condition.
- Condition-based triggers
- Auto work order creation
- Escalation logic
- Custom notifications
Project Management
Plan, track, and deliver facilities projects — capex, refurbishments, fit-outs — with full budget and timeline control.
- Project planning
- Budget tracking
- Milestone management
- Resource allocation
Procurement
Streamline purchasing with purchase requisitions, approvals, vendor quotes, and full procurement workflow automation.
- Purchase requisitions
- Approval workflows
- Vendor comparison
- PO management
Service Requests
Tenant and occupant service request portal with real-time status updates, SLA management, and satisfaction tracking.
- Self-service portal
- SLA management
- Status notifications
- Rating system
Report Studio
Build and schedule custom reports and dashboards with drag-and-drop simplicity. Share insights across every stakeholder.
- Custom dashboards
- Scheduled reports
- KPI tracking
- Data export
Resource Configuration
Configure technician skills, teams, shifts, and resource pools for optimized work assignment and scheduling.
- Skill management
- Team configuration
- Shift scheduling
- Capacity planning
Complete Visibility Across Every Asset
Track and manage every asset from installation to end-of-life. Monitor health rates, manage criticality, track warranties, and get ahead of replacements before they become emergencies.
Fix Issues Faster with Intelligent Work Orders
From reactive repairs to planned maintenance — manage every work order with smart assignment, priority tracking, SLA monitoring, and full audit trails.
Never Miss a Planned Maintenance Task
The powerful PPM Calendar Matrix gives you a complete visual overview of all planned preventive maintenance schedules across every asset, every frequency, every time period.
Manage Your Entire Property Portfolio
From individual locations to large multi-site estates — Matrix FM gives you a complete hierarchical view of every property, building, floor, and space in your portfolio.
Real-Time Insights from Every Connected Device
Connect your IoT sensors and building systems to Matrix FM for live telemetry, automated alerting, and predictive maintenance triggers — all in real-time.
Manage Every Soft Service in One Place
From daily cleaning rounds to pest control, landscaping, catering, waste management, and hygiene services — Matrix FM gives you complete operational control over all soft services with scheduling, manpower, QC inspections, and invoicing.
Zero Harm with Proactive Safety Management
Matrix FM's HSE module gives you full visibility over every safety dimension — from incident reporting and permit-to-work, to risk assessments, training compliance, and environmental monitoring.
Never Miss a Contract Renewal or Breach
Centralize all service contracts with complete SLA parameters, pricing models, manpower details, and renewal tracking. Get alerts before contracts expire and monitor every vendor's performance in real-time.
Automate, Analyze & Optimize
Project management, procurement, space optimization, intelligent automation rules, and a powerful report studio — all built-in, all integrated.
Project Management
Plan, execute, and track facilities projects — CAPEX programs, fit-outs, refurbishments, and major maintenance projects with full budget, milestone, and resource visibility.
Procurement
Automate your entire procurement lifecycle — from purchase requisitions and multi-stage approvals to vendor quotation comparison and purchase order management.
Space Management
Optimize every square metre of your estate. Track occupancy, manage floor plans, configure space functions, and generate utilization reports to maximize space efficiency.
Rules Engine
200+ Automated rulesBuild powerful no-code automation rules. Trigger work orders, send escalations, update asset status, notify stakeholders — based on any combination of conditions and events.
Report Studio
50+ Report templatesBuild, schedule, and share custom reports and interactive dashboards. Drag-and-drop report builder with 50+ pre-built templates for every stakeholder and every module.
Two Apps Built for Every User
Whether you're a technician on the ground or a resident in the building — Matrix FM has a dedicated mobile experience designed for you.
Everything a Field Technician Needs
Purpose-built for maintenance technicians. Receive work orders, scan assets, update status, capture photos, record time & parts — all from the field with full offline capability.
Empower Residents & Occupants
Give your building residents a premium digital experience. Manage visitor access, submit service requests, pay bills, track community updates, and control security — all from one app.
Available on iOS and Android for all users